Frequently asked questions

mAlly Health is a coordinated preventive and chronic care management service in Ghana. We help you stay healthy, prevent disease and manage conditions like diabetes and hypertension, with a care team that coordinates everything in one place.

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Your care team builds a personalised plan, then coordinates it for you: screenings, medication refills, specialist appointments and regular reviews. You get continuous follow-up and clear guidance, so you never manage your health alone.

Yes. mAlly coordinates screenings, consultations and specialist appointments for you, and follows up afterwards, so your care is organised end to end rather than left to you to chase.

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mAlly securely centralises your medical records so they are in one place whenever you need them. With your permission, we share them seamlessly with any healthcare provider involved in your care.

You will get guidance tailored to your health and any conditions you manage, from diet and lifestyle to screening and vaccination reminders, all aligned to your personal care plan.

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mAlly securely centralises your medical records so they are in one place whenever you need them. With your permission, we share them seamlessly with any healthcare provider involved in your care.

Once you have signed up, you can request your medical records for a small fee. With your permission, mAlly Health works directly with your selected hospital to retrieve your records and securely store them in one place for you. Your records are always accessible to you as a downloadable PDF, making it easy to share with other healthcare providers when needed.

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Yes, you can! If you visit a new healthcare provider or receive updated medical records, you can request the new records through your online portal. Mally Health will work with your healthcare provider to retrieve the updated information and securely store it alongside your existing records. This ensures your medical history is always up-to-date and accessible.

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You will get guidance tailored to your health and any conditions you manage, from diet and lifestyle to screening and vaccination reminders, all aligned to your personal care plan.

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